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About this quote

What does it mean?
Saying sorry does not fix the actual damage caused.
In plain terms
Apologies do not undo harm.
What can you take from it?
Focus on repair, not just words.

Where it applies

  • conflict resolution
  • personal relationships
  • professional disputes

Putting it to work

  • offer restitution
  • change behavior

Questions to consider

  • Is an apology enough?
  • What action will make it right?

Another view

Apologies can still validate feelings.

More from Benjamin Disraeli

  1. The author who speaks about his own books is almost as bad as a mother who talks about her own children.

    Permalink to quote #44
  2. Increased means and increased leisure are the two civilizers of man.

    Permalink to quote #46
  3. The secret of success is constancy to purpose.

    Permalink to quote #43

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