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About this quote

What does it mean?
Human beings, not rules or ideologies, create real differences in outcomes.
In plain terms
People make the difference, not rules or ideas.
What can you take from it?
Focus on people rather than procedures.

Where it applies

  • management
  • policy implementation
  • activism

Putting it to work

  • prioritize people over rules
  • empower individuals

Questions to consider

  • How do people override bad rules?
  • What makes a human difference?

Another view

Procedures often ensure fairness that people alone might not.

More from Cesar Chavez

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  2. If you are going to organize and ask for commitment, you cannot go to the most desperately poor. They are not likely to take action. If you stand on a man's he…

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  3. I think one of the great, great problems... is confusing people to the point where they become immobile. In fact, the more things people can find out for thems…

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