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About this quote

What does it mean?
The speaker lists key traits for being a good civil servant, including integrity, patience, and courtesy.
In plain terms
Good civil servants need many positive traits like integrity and patience.
What can you take from it?
Effective public service requires a wide range of personal qualities.

Where it applies

  • government work
  • career development
  • leadership training

Putting it to work

  • cultivate professional habits
  • value interpersonal skills

Questions to consider

  • Which trait matters most for a civil servant?
  • Can these qualities be taught?

Another view

Ideal traits may not reflect the realities of bureaucratic systems.

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