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About this quote

What does it mean?
Delivering bad news directly respects time and reduces stress.
In plain terms
When you have bad news to give, just say it plainly.
What can you take from it?
Directness is kindness in tough situations.

Where it applies

  • management
  • crisis
  • personal relationships

Putting it to work

  • Be direct
  • Prepare for reactions

Questions to consider

  • Is directness always kind?
  • How to balance truth and care?

Another view

Some situations require more nuance than direct delivery.

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