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About this quote

What does it mean?
Critiques a person for lacking empathy or compassion.
In plain terms
The person is cold and unfeeling.
What can you take from it?
Empathy is essential for humanity.

Where it applies

  • evaluating leaders
  • judging partners
  • assessing colleagues

Putting it to work

  • self-reflection
  • team dynamics

Questions to consider

  • When did you last act without empathy?
  • Is this person truly cold or just misunderstood?

Another view

It assumes a literal heart is replaceable by emotion.

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