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About this quote

What does it mean?
Enterprises must require workers to take responsibility, whether they want to or not.
In plain terms
Responsibility is not optional for workers; it is required by the enterprise.
What can you take from it?
Demand responsibility from employees regardless of their personal preference.

Where it applies

  • employee performance
  • management expectations

Putting it to work

  • assign clear duties
  • expect ownership

Questions to consider

  • Can responsibility be effectively mandated?
  • What happens when workers resist responsibility?

Another view

Forcing responsibility may reduce intrinsic motivation.

More from Peter F. Drucker

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  3. There is only one valid definition of a business purpose: to create a customer. -- The Practice of Management (1954)

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