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About this quote

What does it mean?
The author intended to appeal emotionally to the public but instead provoked a visceral or base reaction.
In plain terms
I meant to touch hearts but ended up annoying people.
What can you take from it?
Intentions in communication do not always match the actual impact.

Where it applies

  • public speaking
  • writing feedback
  • marketing

Putting it to work

  • testing messages before release
  • gauging audience reaction

Questions to consider

  • How do you measure audience impact?
  • Why do messages miss their mark?

Another view

Sometimes unintended impacts are more powerful than intended ones.

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