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About this quote

What does it mean?
Nodding doesn't mean understanding; it often means zoning out.
In plain terms
People nod to be polite even if they aren't listening.
What can you take from it?
Check for understanding, not just nods.

Where it applies

  • meetings
  • pair programming
  • explanations

Putting it to work

  • ask for confirmation
  • use active listening

Questions to consider

  • Are they actually listening?
  • How do you confirm understanding?

Another view

Sometimes nodding does signal understanding.

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