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About this quote

What does it mean?
Words can trigger unintended outcomes, highlighting the unpredictable impact of language in public discourse.
In plain terms
Words can cause results you did not expect or intend.
What can you take from it?
Be mindful that words can have unintended consequences.

Where it applies

  • speech writing
  • public statements
  • conflict resolution

Putting it to work

  • review public statements
  • anticipate reactions
  • clarify intent

Questions to consider

  • Can you foresee consequences of words?
  • Does intent matter if harm occurs?

Another view

It may excuse poor communication by blaming outcomes rather than intent.

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