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About this quote

What does it mean?
Truman suggests sincerity in presentation is key regardless of internal intent.
In plain terms
Act sincerely even when you do not truly feel it.
What can you take from it?
Perceived sincerity matters more than actual intent.

Where it applies

  • social interactions
  • diplomacy
  • negotiation

Putting it to work

  • manage impressions
  • maintain diplomacy

Questions to consider

  • Is sincerity about feeling or action?
  • When is polite fiction necessary?

Another view

It risks undermining trust if the insincerity is discovered.

More from Harry S. Truman

  1. Whenever a fellow tells me he's bipartisan, I know he's going to vote against me.

    Permalink to quote #46
  2. If you can't stand the heat, get out of the kitchen.

    Permalink to quote #48
  3. The job of the Vice President is to go to weddings and funerals.

    Permalink to quote #45

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