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About this quote

What does it mean?
Customers ultimately fund the business by paying for products.
In plain terms
The money comes from the customer, not the boss.
What can you take from it?
Respect customers as the source of income.

Where it applies

  • business management
  • retail
  • hospitality

Putting it to work

  • prioritize customer needs
  • respect clients

Questions to consider

  • Who funds your workplace?
  • How can you better serve customers?

Another view

Employers also provide capital and risk.

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