As far as the customer is concerned, the interface is the product.
About this quote
- What does it mean?
- For the user, the interface defines the entire product experience.
- In plain terms
- The interface is all customers see and judge.
- What can you take from it?
- The interface determines how the product is perceived.
Where it applies
Putting it to work
Questions to consider
- What do customers judge your product by?
- Is your interface the whole product?
Another view
Backend performance also matters for overall utility.
More from Jef Raskin
Users do not care about what is inside the box, as long as the box does what they need done.
Permalink to quote #6 The system should treat all user input as sacred.
Permalink to quote #8 Once the product's task is known, design the interface first; then implement to the interface design.
Permalink to quote #5
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