What she doesn't say is just as important as what she does say -- but there's so much more of it. I think from now on I'm going to stick to what she actually does say because I don't have that kind of time.
About this quote
- What does it mean?
- Unspoken communication matters, but it's easier to focus on what is actually said.
- In plain terms
- Silence is important but hard to track; stick to words.
- What can you take from it?
- Prioritize clear verbal communication.
Where it applies
Putting it to work
Questions to consider
- What are they really saying?
- How to handle silence?
Another view
Ignoring silence misses emotional cues.
More from Jonathan Katz
I hate going to funerals because I'm not a mourning person.
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