If written directions alone would suffice, libraries wouldn't need to have the rest of the universities attached.
About this quote
- What does it mean?
- Written directions are not enough to navigate complex social institutions; context and experience are also needed.
- In plain terms
- Rules alone cannot teach you how to behave in complex places.
- What can you take from it?
- Context matters more than written instructions.
Where it applies
Putting it to work
Questions to consider
- What cannot be written down?
- How do we learn unwritten rules?
Another view
Some fields rely almost entirely on written protocols.
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