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About this quote

What does it mean?
There is often a gap between what people say, what they claim to do, and what they actually do.
In plain terms
People say things, claim actions, and do different things.
What can you take from it?
Watch actions, not just words.

Where it applies

  • leadership
  • relationships
  • management

Putting it to work

  • verify claims
  • observe behavior

Questions to consider

  • Why do people lie?
  • How do you trust?

Another view

Sometimes people intend to do things but fail due to circumstances.

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