I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.
EmpathyRelationshipsCommunicationMemoryEmotionsFeelingsImpact
About this quote
- What does it mean?
- Emotional impact outlasts specific words or actions in human memory.
- In plain terms
- People remember feelings more than words or deeds.
- What can you take from it?
- Prioritize emotional connection over transactional interactions.
Where it applies
Putting it to work
Questions to consider
- How do you want to be remembered?
- What feeling do you leave behind?
Another view
Specific actions can still have lasting legal or professional consequences.
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