Peter F. Drucker Quotes on Communication
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For the social ecologist language is not 'communication.' It is not just 'message.' It is substance. It is the cement that holds humanity together. It creates community and communication. ...Social ecologists need not be 'great' writers; but they have to be respectful writers, caring writers. -- The Ecological Vision (1993)
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Keep the boss aware. Bosses, after all, are held responsible by their own bosses for the performance of their subordinates. They must be able to say: 'I know what Anne [or John] is trying to do.' -- Managing for the Future: The 1990's and Beyond (1992)
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The most important thing in communication is to hear what isn't being said.