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About this quote

What does it mean?
A young woman at the switchboard appears eager but uncertain, treated with little concern by her surroundings.
In plain terms
She smiles and tries hard but feels unsure and unimportant to others.
What can you take from it?
New employees often feel vulnerable and unseen in indifferent workplaces.

Where it applies

  • starting a new job
  • feeling ignored
  • interacting with superiors

Putting it to work

  • notice new staff
  • offer guidance
  • foster inclusion

Questions to consider

  • When have you felt unsure in a new place?
  • How do you treat new people?

Another view

The comparison to a kitten might romanticize a potentially exploitative environment.

More from Raymond Chandler

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  3. She had a lot of face and chin. She had pewter-colored hair set in a ruthless permanent, a hard beak, and large moist eyes with the sympathetic expression of w…

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