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The observer (poor soul, with his documents!) is all abroad. For to look at the man is but to court deception. We shall see the trunk from which he draws his nourishment; but he himself is above and abroad in the green dome of foliage, hummed through by winds and nested in by nightingales. And the true realism were that of the poets, to climb up after him like a squirrel, and catch some glimpse of the heaven for which he lives. And, the true realism, always and everywhere, is that of the poets: to find out where joy resides, and give it a voice far beyond singing. For to miss the joy is to miss all. In the joy of the actors lies the sense of any action.

Robert Louis Stevenson#68

HappinessEmpathyHuman natureMotivationUnderstanding

About this quote

What does it mean?
True understanding of people comes from seeing their inner joy and motivations, not just their outward actions.
In plain terms
Look for the joy inside people to understand them truly.
What can you take from it?
Seek the inner motivations of people rather than judging surface actions.

Where it applies

  • conflict resolution
  • leadership
  • friendship

Putting it to work

  • ask about what brings people joy
  • observe motivations not just actions

Questions to consider

  • What drives the people you work with?
  • Where do you find joy in your daily actions?

Another view

Sometimes outward actions are the most reliable indicator of character.

More from Robert Louis Stevenson

  1. Be it granted me to behold you again in dying, Hills of home!

    Permalink to quote #67
  2. We should wipe two words from our vocabulary: gratitude and charity. In real life, help is given out of friendship, or it is not valued; it is received from th…

    Permalink to quote #69
  3. Trusty, dusky, vivid, true, With eyes of gold and bramble-dew, Steel-true and blade-straight, The great artificer Made my mate.

    Permalink to quote #66

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