When, at the age of eighteen, I was the manager of the Postal Telegraph office at 21 Taylor Street in San Francisco, I remember having been asked by the clerk there, a man named Clifford, who the hell I thought I was. And I remember replying very simply and earnestly somewhat as follows: If you have ever heard of George Bernard Shaw, if you have ever read his plays or prefaces, you will know what I mean when I tell you that I am that man by another name. Who is he? I remember the clerk asking. George Bernard Shaw, I replied, is the tonic of the Christian peoples of the world. He is health, wisdom, and comedy, and that's what I am too. How do you figure? The clerk said. Don't bother me, I said. I'm the night manager of this office and when I tell you something it's final.

Identity·Work·Humor·Authority