'Librarians, Dusty, possess a vast store of politeness. These are people who get asked regularly the dumbest questions on God's green earth. These people tolerate every kind of crank and eccentric and mouth-breather there is.'
About this quote
- What does it mean?
- Librarians show remarkable patience dealing with ignorant or difficult people.
- In plain terms
- Librarians are very patient with all kinds of people.
- What can you take from it?
- Patience is a key virtue in service roles.
Where it applies
Putting it to work
Questions to consider
- Where have you seen patience in action?
- How do you handle difficult interactions?
Another view
Not all librarians are equally patient with every situation.
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