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About this quote

What does it mean?
Shaw suggests that delivering harsh truths requires humor to prevent the audience from reacting with anger or violence.
In plain terms
Make people laugh when telling the truth so they do not get angry.
What can you take from it?
Use humor to soften the delivery of difficult truths.

Where it applies

  • giving critical feedback
  • speaking to power
  • public speaking

Putting it to work

  • use wit in serious discussions
  • prepare audience for bad news

Questions to consider

  • How do you deliver bad news?
  • Can humor undermine serious messages?

Another view

Sometimes serious truths need direct delivery without humor to be respected.

More from George Bernard Shaw

  1. The single biggest problem in communication is the illusion that it has taken place.

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  2. Shaw's plays are the price we pay for Shaw's prefaces.

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  3. Consistency is the enemy of enterprise, just as symmetry is the enemy of art.

    Permalink to quote #244

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