In manufacturing, we try to stamp out variance. With people, variance is everything.
About this quote
- What does it mean?
- Manufacturing requires consistency, but people management thrives on individual differences.
- In plain terms
- Stop variance in machines but encourage it in people.
- What can you take from it?
- Embrace human diversity in management.
Where it applies
Putting it to work
Questions to consider
- How do you handle individual differences?
- What matters more, consistency or variety?
Another view
Too much variance in people can make coordination difficult.
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