In GE every day, there's an informal, unspoken personnel review-in the lunchroom, the hallways, and in every business meeting. That intense people focus-testing everyone in a myriad of environments-defines managing at GE. In the end, that's what GE is. We build great people, who then build great products and services.

I wanted to change the rules of engagement, asking for more- from fewer. I was insisting that we had to have only the best people...If you wanted excellence, a…

In manufacturing, we try to stamp out variance. With people, variance is everything.

The best way to support dreams and stretch is to set apart small ideas with big potential, then give people positive role models and the resources to turn smal…

Both of them have seen many young Western men arrive here on business missions and completely lose control of their sphincters and become impediments to any ki…

Same thing happened in the Punk Movement in the late 70's. It's like, major labels were signing punk bands right after the band's first gig, y'know, a punk ban…

You can't argue with facts and figures. Either people want it, in which case they pay for it, or it's two guys sitting around at the Plaza having a discussion,…