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About this quote

What does it mean?
Pauling defines his Golden Rule as treating others 25% better than expected to account for error.
In plain terms
Treat others slightly better than expected to account for mistakes.
What can you take from it?
Add a buffer to your expectations to avoid friction.

Where it applies

  • conflict resolution
  • workplace interactions
  • friendship

Putting it to work

  • overdeliver in relationships
  • reduce expectation friction

Questions to consider

  • How much tolerance do you allow others?

Another view

Always overdeliver may lead to burnout or unbalanced reciprocity.

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