If ordinary people can really figure out how to set the alarm at a hotel, then we are going to make OpenOffice default to vi keybindings in the next Novell Linux Desktop.
About this quote
- What does it mean?
- If basic user tasks are difficult for average people, software defaults should reflect higher technical proficiency.
- In plain terms
- If people struggle with simple settings, we should assume they are tech-savvy.
- What can you take from it?
- Adjust software defaults based on user technical ability.
Where it applies
Putting it to work
Questions to consider
- Who is your target user?
- How do you measure technical literacy?
Another view
It overlooks users who may struggle regardless of general technical trends.
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