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About this quote

What does it mean?
Profit arises from providing value to others, not merely from negotiating transactions.
In plain terms
Earn money by helping people, not just by making deals.
What can you take from it?
Focus on delivering value to generate profit.

Where it applies

  • startup strategy
  • business model design

Putting it to work

  • build customer-centric products
  • evaluate revenue streams

Questions to consider

  • How do I measure the service behind my revenue?
  • Is my profit tied to customer success?

Another view

Some deals create value without direct service, like arbitrage.

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