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About this quote

What does it mean?
Bureaucracy in India is both a destructive force and a highly refined skill.
In plain terms
Indian bureaucracy harms progress but is also a mastered craft.
What can you take from it?
Institutional inefficiency can become a cultural specialty.

Where it applies

  • public administration
  • political analysis
  • organizational behavior

Putting it to work

  • reform initiatives
  • government training
  • critique writing

Questions to consider

  • When does inefficiency become a skill?
  • How do systems reward counterproductive behaviors?

Another view

Calling it an art form may romanticize harmful inefficiency.

More from Shashi Tharoor

  1. 'India has been born and reborn scores of times, and it will be reborn again. India is for ever, and India is forever being made.' [16]

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  2. 'Like India herself, I am at home in hovels and palaces, Ganapathi, I trundle in bullock-carts and propel myself into space, I read the vedas and quote the law…

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  3. 'This is my story of the India I know, with its biases, selections, omissions, distortions, all mine.... Every Indian must for ever carry with him, in his head…

    Permalink to quote #20

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