Terry Pratchett Quotes on Work
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What you have here is an example of that well known phenomenon, A Bookshop Assistance Who Knows Buggerall But Won't Admit It (probably some kind of arts graduate).
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Up until now I'd always thought RSI meant 'I hate my damn job'.
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I wish that the people who sing about the deeds of heroes would think about the people who have to clear up after them.
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Most armies are in fact run by their sergeants - the officers are there just to give things a bit of tone and prevent warfare becoming a mere lower-class brawl.
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The way to deal with an impossible task was to chop it down into a number of merely very difficult tasks, and break each one of them into a group of horribly hard tasks, and each of them into tricky jobs, and each of them...