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About this quote

What does it mean?
Tact is the skill of recognizing differences and deliberately acting in ways that deviate from the norm.
In plain terms
Tact means seeing differences and choosing purposeful deviations.
What can you take from it?
Use conscious deviation to navigate social nuances.

Where it applies

  • negotiations
  • conflict resolution
  • interpersonal communication

Putting it to work

  • practice active listening
  • adapt language to audience

Questions to consider

  • When is deviation more effective than conformity?
  • Can tact be taught?

Another view

It may overemphasize intentionality, ignoring instinctive social cues.

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