When I started on Disneyland, my wife used to say, 'But why do you want to build an amusement park? They're so dirty.' I told her that was just the point - mine wouldn't be.
About this quote
- What does it mean?
- Improving upon existing standards can differentiate a business offering.
- In plain terms
- Build something better than what already exists.
- What can you take from it?
- Improve on existing standards.
Where it applies
Putting it to work
Questions to consider
- What standard do you want to raise?
- How does quality differentiate you?
Another view
High standards can increase costs and complexity.
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