We're the phone company. We don't care; we don't have to.
About this quote
- What does it mean?
- A blunt statement of corporate indifference to customer concerns.
- In plain terms
- The company does not care about you.
- What can you take from it?
- Large organizations often lack empathy.
Where it applies
Putting it to work
Questions to consider
- Why do large companies feel uncaring?
- How can customers hold them accountable?
Another view
It exaggerates typical corporate apathy for comedic effect.
More from Lily Tomlin
How may I, in all humble servitude, be of assistance?
Permalink to quote #60 What's that Mr. Veedle? Privileged information?... that's so cute.
Permalink to quote #62 The phone company handles 84 billion calls a year, everything from kings, queens, and presidents to the scum of the earth.
Permalink to quote #59
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