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About this quote

What does it mean?
The phone company claims to be above all laws and regulations.
In plain terms
The phone company says they follow no rules.
What can you take from it?
Corporate power often ignores regulations.

Where it applies

  • consumer complaint
  • corporate satire
  • customer service

Putting it to work

  • comedy writing
  • consumer advocacy
  • corporate training

Questions to consider

  • Who checks corporate power?
  • How do customers deal with bureaucracy?

Another view

It uses hyperbole that does not reflect actual legal frameworks.

More from Lily Tomlin

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  2. You are not dealing with just anyone's fool. I am a high-school graduate.

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  3. We're the phone company. We don't care; we don't have to.

    Permalink to quote #61

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