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About this quote

What does it mean?
She is so certain of her own understanding that she misses the actual message being communicated.
In plain terms
Confidence can blind you to what others are really saying.
What can you take from it?
Listen actively even when you think you already know the answer.

Where it applies

  • arguments
  • discussions
  • feedback sessions

Putting it to work

  • pause before responding
  • ask clarifying questions
  • validate understanding

Questions to consider

  • When did you last miss a point because you assumed you knew it?
  • How can you check your assumptions before speaking?

Another view

Sometimes confidence is justified and overthinking slows progress.

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