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About this quote

What does it mean?
A polite request for clarification after not hearing or understanding something.
In plain terms
I didn't catch that; please repeat.
What can you take from it?
Ask for clarification when needed.

Where it applies

  • conversation
  • phone calls

Putting it to work

  • repeating information
  • ensuring understanding

Questions to consider

  • How often should you ask for clarification?
  • What tone makes it polite?

Another view

May be seen as interrupting if overused.

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