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Many of us affect a tone of irony about gadgets, as if we lived always in realms above and dealt with trifles only during rare descents from sublime thoughts. The truth is that more and more of the important things in life turn on pinpoints. Our frustrations begin in trivialities - a telephone out of order, a car that will not start, a claim check whose number has been misread. The thing in cellophane that cannot be got at - plain to the sight but sealed like an egg - is the modern version of the torture of Tantalus. Catastrophes we will deal with like heroes, but the bottle top that defies us saps our morale, like the tiny arrows of the Lilliputians that maddened Gulliver and set his strength at naught.

Jacques Barzun#7

FrustrationModern lifeMoraleTechTriviality

About this quote

What does it mean?
Modern frustrations often come from small trivialities rather than big catastrophes.
In plain terms
Small daily annoyances wear down our morale more than big crises.
What can you take from it?
Pay attention to small frustrations as they impact morale significantly.

Where it applies

  • daily life
  • technology use
  • consumer experience

Putting it to work

  • improve product design
  • manage expectations

Questions to consider

  • Why do small things annoy us so much?
  • How do we cope with daily hassles?

Another view

Big catastrophes can still overwhelm people regardless of small annoyances.

More from Jacques Barzun

  1. The greatest artists have never been men of taste. By never sophisticating their instincts they have never lost the awareness of the great simplicities, which …

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  2. Whoever wants to know the heart and mind of America had better learn baseball, the rules and realities of the game - and do it by watching first some high scho…

    Permalink to quote #6
  3. The one thing that unifies men in a given age is not their individual philosophies but the dominant problem that these philosophies are designed to solve.

    Permalink to quote #9

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