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Sol: Hello, I bought glasses there, my name is Sol Rosenberg. Optometrist: Yes? Sol: And my eyes are going crazy. Optometrist: Okay. Let me pull your file. Hold on.. Sol: Okay, thank you Optometrist: Hello, did you go to the Empire State Building? Sol: I went to the Empire State Building and I can't see so good... Optometrist: Would you like to come see us? Sol: I went to the observatory and I can't see, Goddamn it. Optometrist: Okay, would you like to come in and see us? Sol: Sure. Okay Optometrist: We're at 30 East 60th Street. Sol: 35 78th Street, Ok. Optometrist: No, no..30..three zero Sol: okay Optometrist: East 60th Street. Sol: Alright. And should I bring all my glasses with me? Optometrist: Do you need an examination?- Mr. Rosenberg, do you need an examination? Sol: Okay. Optometrist: Do you need an examination? Sol: Alright. Optometrist: Yeah, alright. Do you need an appointment? Sol: Right. And I'll bring all my shoes and my glasses with me so I have them. Optometrist: Mr. Rosenberg? Sol: Sure. Optometrist: Do you need...do you want to see the opthamologist? Sol: Right. Optometrist: Do you need an appointment? Sol: I'm sorry. Optometrist: Do you need an appointment? Sol: Okay. Optometrist: Okay, hold on, I'll have my girl make an appointment for you to see the doctor. Okay, do you have the address? Sol: Fantastic then. Optometrist: Do you have the address? Sol: Yeah. Optometrist: What's the... what room? Sol: I don't know...you say 35-8-7? Optometrist: No. 30 East 60 th Street Sol: 30 East 50 th Street Okay. Thank you. Optometrist: Do you need an appointment? hold on.....

Jerky Boys#43

CommunicationHealthHealthcare

About this quote

What does it mean?
A confusing phone conversation mixes a vision problem with location details.
In plain terms
The call is a messy mix of eye issues and addresses.
What can you take from it?
Clear communication prevents misunderstandings.

Where it applies

  • customer service call
  • appointment scheduling

Putting it to work

  • repeat information
  • confirm details

Questions to consider

  • What makes a conversation clear?
  • How can you verify information?

Another view

The dialogue is nonsensical and hard to interpret.

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  2. '...then I woke up with my pants unbuttoned.' (from 'Dental Malpractice')

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