I hear a much smaller >CRASH< from below as the remote controlled lift fails to get to B2, due to the newly installed shaft obstruction. The PFY, bless him, isn't one to be put off and continues to attempt with repeated crashes echoing up the shaft while I put up the hazard tape like a good safety conscious employee.

'So, why tell them to connect a firehose to their machine?' - 'An analogy - big hose, lots of data. Surely no one would've actually connected a...' - 'Security…

'So you damaged our machine?' - 'I'm afraid so,' I sigh. 'I'm a system administrator, not really a cleaner.' - 'And I'm a lover, not a fighter,' the PFY adds, …

'It's you isn't it? THE BASTARD OPERATOR FROM HELL!' 'In the flesh, on the phone and in your account...'