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About this quote

What does it mean?
The speaker notes a power outage at a department store that trapped twenty people on escalators.
In plain terms
A power outage left twenty people stuck on escalators in a store.
What can you take from it?
Infrastructure failures can create unexpected hazards.

Where it applies

  • shopping malls
  • emergency drills

Putting it to work

  • have evacuation plans for escalator failures

Questions to consider

  • How should businesses prepare for power failures?
  • What are safe ways to handle escalator stalls?

Another view

The statement is factual but lacks context about resolution.

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