It's up to us to decide on the kind of conversations we have. The way we talk at the office or factory shapes the work we do; it's not just machines which force us to be obedient. I want to show how we could make our work a lot less boring and frustrating if we learned to talk differently.
About this quote
- What does it mean?
- Workplace dialogue shapes behavior and work quality more than tools do.
- In plain terms
- How we talk at work affects how we work more than machines do.
- What can you take from it?
- Improve work by changing how people talk to each other.
Where it applies
Putting it to work
Questions to consider
- How does your team's language affect morale?
Another view
Structural issues can limit the impact of better talk.
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