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About this quote

What does it mean?
No one can perfectly know what others need; we can both help and hurt.
In plain terms
We can’t always know what people want, and we may hurt as much as help.
What can you take from it?
Accept uncertainty in others' needs.

Where it applies

  • teamwork
  • family
  • customer service

Putting it to work

  • ask for feedback
  • reflect on impact

Questions to consider

  • How do I balance helping and risking harm?
  • When is it okay to act without certainty?

Another view

Sometimes acting without full knowledge is necessary in emergencies.

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