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About this quote

What does it mean?
Phil tells callers west of the Rockies to have a telephone.
In plain terms
He jokes that remote callers need a phone.
What can you take from it?
Highlight practical needs with humor.

Where it applies

  • technical support calls
  • remote audience segments

Putting it to work

  • mention equipment requirements humorously
  • lighten tech talks

Questions to consider

  • How to joke without belittling listeners?

Another view

Might imply callers are incompetent.

More from Phil Hendrie

  1. If you're calling from the North Pole, you must be Santa Claus.

    Permalink to quote #54
  2. If you're using a touchtone phone, you're SOL. Only rotary calls tonight.

    Permalink to quote #56
  3. If you're calling from South America, good for you.

    Permalink to quote #53

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